Home / Applicant Care
Last updated 6 November 2026
CareerMeridian wants applicants to understand what each role involves and to feel safe at every stage. This page explains the rules we follow when we advertise and when we speak with applicants.
It is a short summary only. Our Terms and Privacy Policy contain the full details and apply if anything here seems different.
We only advertise roles that employers really have. We do not promise earnings and we never make up figures, ratings or numbers of people placed. If an advert and the website differ, we fix the wrong one.
CareerMeridian never takes money from applicants. There are no deposits, starter packs, course payments, credits or top-ups, and we will never ask for passwords, codes or banking logins.
Before beginning any work, ask the employer to confirm in writing who they are, what the work is, the pay and the payment dates. HR can explain the general picture on WhatsApp, but rely on what the employer puts in writing.
Our roles are open to adults anywhere in Australia. We do not turn people away because of race, religion, gender, sexuality, disability or similar characteristics.
If you need information in another format or extra help with the course, let HR know and we will help where we can.
Every role starts with a short online course, and HR is on WhatsApp to help while you learn. You will not be asked to begin until you feel ready.
Employers must describe roles truthfully, pay what they agree and treat applicants respectfully. We look into complaints about any employer and stop introductions if a concern is confirmed.
Real CareerMeridian messages come from the WhatsApp number shown on this site or from an email address ending in @careermeridian.com. We will never ask you to use an unfamiliar app, send you a payment link or ask to see your screen. If anyone does, do not reply and let us know.
Your personal information is looked after as our Privacy Policy describes, consistent with the Australian Privacy Principles.
If an advert, a message or a role does not look right, email careers@careermeridian.com with as much detail as you can. A person on our team reads each report and will tell you what we found.
Words, pictures and examples on this site give a fair, general idea of working from home. The photos show people working and are not of particular employers or applicants. If a role changes, the site is updated without delay.
Nobody at CareerMeridian will rush you into a decision. You can ask HR as many questions as you like, take a day to think, and say no to any role without giving a reason.
We check these standards whenever our process changes and at least once a year, and any change appears here with a new date.